Intermediate Benefits Processor - Retirement Services Specialist Intermediate - Remote Eligible

Intermediate Benefits Processor

Job Class: Retirement Services Specialist Intermediate

Agency: Teachers Retirement Association

Job ID: 93638

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Date Posted: 04/17/2026

Closing Date: 04/30/2026

Hiring Agency/Seniority Unit: Teachers Retirement Assoc / Teachers Retirement Asc-MAPE

Division/Unit: TRA Pension Administration / TRA Member Benefits

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: Yes - Up to 10%

Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* Please note that this posting will be used to fill up to three (3) vacancies. *

Teachers Retirement Association (TRA) has been administering pension coverage to Minnesota educators for decades, with a mission to help members and their beneficiaries plan for an independent and financially secure retirement. We are currently seeking job candidates with strong communication, interpersonal, and mathematical skills to serve as Intermediate Benefits Processors.

These positions are part of TRA's Member Benefits Department and exist to help educators understand the value of retirement planning specific to TRA benefits. These positions will be required to analyze, audit, and perform a variety of calculations, both routine and complex. The incumbents will further be required to explain available benefits and options to educators in covered Minnesota public schools primarily by phone, in-person, and/or written communications, such as e-mail or letter.

These positions are located in our St. Paul, Minnesota office. The roles are telework eligible; however, incumbents must work a full-time in-person schedule for at least the first six (6) months to complete mandatory training. Thereafter, the positions will follow a designated hybrid work schedule based on business need and performance.

TRA prioritizes work-life balance for our employees and may request, only on occasion, that staff work overtime and/or flex their time in order to complete critical projects or meet important deadlines. Typically, full-time, non-exempt employees at TRA work a 40-hour workweek. Additionally, travel may be required up to 10% for these roles.

Minimum Qualifications

Two (2) years of experience providing customer service related to employee and/or government benefits administration, accounting, payroll, finance, or insurance. A Bachelor's degree in Business, Accounting, Finance, Math, Public Administration, or a closely related field can substitute for one (1) year of experience.

Work experience must demonstrate the following:

• Experience performing calculations.
• Ability to train and explain financial concepts to a variety of audiences.
• Ability to plan, organize, and successfully manage competing priorities.
• Ability to interpret and apply laws and policies to work assignments.
• Ability to diagnose problems and recommend solutions for process improvement purposes.
• Strong interpersonal, written communication, and verbal communication skills.
• Proficiency in using Microsoft Word, Excel, Outlook, Cisco WebEx, and/or equivalent software packages.

Successful candidates must further be able to secure their own transportation for in-state business travel.

Preferred Qualifications

Experience participating in or leading organizational projects related to a technical subject matter.

Experience working for a public pension fund or private financial services institution.

Possession of an Advanced Degree in Business, Accounting, Finance, Math, Public Administration or a related field.

Physical Requirements

This position requires occasional transporting of articles such as file folders, ledgers and/or small tools. May be required to move or maintain a stationary position for long periods of time.

Additional Requirements

Successful candidates must pass past-employer reference checks and a criminal background check. It is the policy of TRA that all finalist(s) submit to a background check prior to employment. The background check may consist of the following components:

• State of Minnesota state government employment records check (applies to current and past State of Minnesota state government employees only)
• Criminal History Check
• Employment Reference Check
• Social Security and Address Verification
• Education Verification
• Driver's License Check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.