Information Technology Spec 2 - Simulation Operations IT Support Specialist

Simulation Operations IT Support Specialist

Job Class: Information Technology Specialist 2

Agency: Minnesota State

Location: Bloomington

Telework Eligible: No

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Closing Date: 04/29/2026

Hiring Agency/Seniority Unit: MN St Colleges & Universities / Normandale CC-MAPE

Division/Unit: MnSCU Normandale CC / MnSCU Normandale CC Profession

Appointment Type: Unlimited, Full-time

Work Shift/Work Hours: Day

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The purpose of the Simulation Operations IT Support Specialist is to provide advanced technical support, systems management, and operational oversight for the simulation technology and audiovisual systems within the Interprofessional Educational Center for Health Sciences. This position is responsible for maintaining, troubleshooting, and optimizing all simulation-related hardware and software systems, including recording servers, cameras, microphones, control systems, and networking components, to ensure reliable and high-quality delivery of academic training scenarios. The Simulation Operations IT Support Specialist also supports the configuration and operation of simulation capture systems, and collaborates with faculty and staff to align technology solutions with educational goals. This position reports to the Director of Educational Technology and Innovation and plays a critical role in sustaining a robust, scalable, and technically sound simulation environment.

This position will actively advance the college's strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

Essential

• Two (2) years of experience providing technical support in instructional, classroom, lab, or simulation environments
• Experience developing and providing training related to the use of software or A/V systems.
• Experience supporting audiovisual and instructional technology in live or scheduled settings
• Ability to follow established procedures while troubleshooting common technical issues
• Strong customer service and communication skills; ability to work effectively with faculty, staff, and students

Preferred

• Experience supporting healthcare or clinical simulation environments
• Familiarity with video capture, recording, or evaluation tools
• Experience working in higher education instructional settings
• Basic documentation or training support experience
• Comfort supporting multiple technologies in time-sensitive environments

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.