Hawk Ridge Bird Observatory (HRBO) in Duluth, Minnesota is seeking two Visitor Services Specialist team members during the annual fall bird migration at Hawk Ridge Nature Reserve. These are seasonal positions for approximately 9.5 weeks between August 27 - November 1, 2026. One position is the lead full-time (35-40 hours/week, 5 days) and the other part-time (10-15 hours/week). However, there is a possibility to also have two part-time positions (20-25 hours/week). Fall visitor services take place at the Hawk Ridge Nature Reserve main overlook. Primary duties include daily operations of the Hawk Ridge gift shop trailer (handling sales of merchandise, memberships, donations & program fees through Square point of sale system; assisting with merchandise inventory, restocking, & organizing displays; managing daily sales close out & deposit). Other visitor services tasks include greeting visitors, answering general questions, informing visitors about memberships and donations, & collecting visitor information.