Field Service Technician

Field Service Technician

As a Field Service Technician, you will be responsible for traveling to various client sites, which may be located nearby or up to several hours away. This role involves significant travel, with an expectation of overnight stays and occasional plane travel. You will work on weekends when necessary and may receive overtime compensation. Your primary duties will include diagnosing and solving mechanical and electrical issues, interacting with customers, and ensuring compliance with safety and regulatory standards.

Responsibilities

• Travel daily to client sites, with an average travel time of 1-2 hours one way, and up to 50% overnight travel.
• Perform mechanical and electrical troubleshooting and repairs on equipment, including HEPA filters, fume hoods, and medical HVAC systems.
• Conduct preventative maintenance and certify clean rooms, ensuring all equipment meets required standards.
• Utilize technology such as service software, tablets, and measurement tools to document findings and generate reports.
• Build and maintain strong relationships with clients by confidently communicating findings and recommendations.
• Adapt to changing environments and embrace continuous learning to improve technical expertise.
• Own the customer relationships and manage documentation using Excel reports.

Essential Skills

• Mechanical aptitude and electro-mechanical troubleshooting skills.
• Strong communication skills to interact with various professionals, including pharmacists and biomedical engineers.
• Proficiency in math and data entry, particularly in Excel.
• Ability to work independently and manage a flexible schedule.
• Valid driver's license and willingness to travel extensively.

Additional Skills & Qualifications

• Degree from a 2-year technical college or a 4-year program is preferred but not required.
• Tech-savvy individuals who can be trained in necessary skills.
• Presentation skills to maintain a professional appearance.

Work Environment

This role requires extensive travel to customer sites, including clean rooms, to work on equipment such as fume hoods, biosafety cabinets, medical HVAC systems, laminar flows, and autoclaves. The company offers 100% medical coverage for employees and dependents, unlimited PTO, cell phone reimbursement, an AMEX card for business expenses, and a company vehicle after the initial three months.

Job Type & Location

This is a Permanent position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $52000.00 - $62400.00/yr. Medical: 100% for Employee & all Dependents Dental & Vision: 100% for Employee, 85% for dependents 401K: 3% Match PTO: Uncapped. Just don't abuse it and we will never track. Phone: Cell phone reimbursement AMEX: All employees get an American Express card Life Insurance LTD & STD Ownership Equity: Initial Equity is 75-100% of first year salary --- Increasing in value quickly

Workplace Type

This is a hybrid position in Minneapolis, MN.

Application Deadline

This position is anticipated to close on May 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.