Cybersecurity Service And Change Management Lead

Cybersecurity Service and Change Management Lead

Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You'll Make in this Role

At 3M, you will drive service and change management excellence within the Cybersecurity organization. As the Cybersecurity Service and Change Management Lead, you will design, implement, and continuously improve the Cybersecurity service catalog, service management processes, and change management framework to ensure efficient, compliant, and controlled delivery of cybersecurity initiatives. You will serve as the primary liaison between Cybersecurity and Enterprise IT Change Management, enabling transparency, quality, and minimal business disruption. Here, you will make an impact by:

• Cybersecurity service catalog development and maintenance
• Service management artifacts and process flows
• Cybersecurity Change Management Process Design and Improvement
• Change Advisory Board (CAB) Facilitation
• Tier 4 (High-Risk/Strategic) Changes
• Change Request Review and Enforcement
• IT Change Management Alignment

Your Skills and Expertise:

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor's degree in Information Systems, Cybersecurity, Computer Science, Business or technology field (completed and verified prior to start)
• Seven (7) years of experience in Cybersecurity, IT Service Management, or Change/Release Management in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• Deep knowledge of ITIL Change Enablement, Service Management, NIST CSF, and ISO/IEC 27001 frameworks
• Experience managing enterprise change and service management processes including CAB leadership and service catalog development
• Proficiency with enterprise change, workflow, and GRC tools
• Strong understanding of cybersecurity domains such as IAM, network/cloud security, SIEM/SOAR, and vulnerability management
• Proven ability to assess risk, manage stakeholder communication, and coordinate complex, high-impact changes across global teams
• ITIL 4 Managing Professional or Change Enablement certification
• Cybersecurity certification such as CISSP or CISM
• PMP, PRINCE2, or Prosci certification (nice to have)

Work location:

• This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.
• Travel: May include up to 5% domestic
• Relocation: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).