Customer Service Specialist 1

Customer Service Associate I

The Customer Service Associate I position provides "Simply the Best" customer service at all times. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to Equipment Finance customers.

Duties and Responsibilities:

• Answer inbound calls from Equipment Finance customers.
• Obtain data from each caller to research and resolve issues relating to servicing issues including payment inquiries, account information and other service related matters.
• Review and follow-up with resolutions regarding customer's concern/question
• Performs other duties as assigned

Basic Qualifications:

• 1+ year of customer service experience required
• High School Diploma or GED
• Exempt Status: No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

22.00 - 27.50 USD Hourly

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.