Customer Service

Customer Service

Twin City Staffing is seeking a customer service representative to join a growing team in the New Hope, MN area! This is a dynamic role acting as the primary contact for clients, managing order processing, and supporting a high-energy sales team. If you are organized, tech-savvy, and thrive in a fast-paced office environment, apply today! Location: New Hope, MN Wage: $20.00 – $25.00/hr. (DOQ) Hours: 8:30 AM – 5:00 PM | Monday – Friday Benefits of the customer service: Health, dental, and vision insurance 401(k) retirement plan Life and short-term disability insurance Performance-based reviews Weekly pay Duties of the customer service: Handle inquiries via phone, email, and chat Prepare quotes, process orders, and manage invoicing Support the sales team with pricing and data entry Provide basic remote technical troubleshooting Maintain accurate customer records in CRM systems Resolve customer complaints and inquiries efficiently Manage high-volume correspondence with accuracy Requirements of the customer service: High school diploma or equivalent Previous customer service or dispatch experience Excellent verbal and written communication skills Proficiency with scheduling and CRM software Ability to multitask in a fast-paced environment Knowledge of garage doors, openers, and parts Contact Information: Take the next step in your administrative career! To learn more about this customer service position, contact Nancy at 763-571-7077. EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Refer to ID LE451947424 when applying