Clinical Support Technician

Clinical Support Technician

HealthPartners is hiring for a Clinical Support Technician at our Neuroscience Center in St. Paul. This position will be supporting several different departments including; Neurology, Physical Medicine and Rehabilitation (PMR), Pain, and Neurosurgery. This position will provide and/or support patient care by performing tasks and duties consistent with professional standards and HealthPartners policies and procedures. In addition, may function in supply aid and/or sterilization capacity by maintaining a safe work area and ensuring that it is adequately stocked, cleaned and organized. Implement cleaning and sterilizing procedures to support infection control and OSHA standards.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination: High school diploma or GED
• 2 years customer service experience and/or healthcare experience
• Complete Medical Terminology and Pharmacology online courses within six months of hire
• Licensure/ Registration/ Certification: Complete BLS course within 1 week of hire and maintained BLS certification in accordance with American Heart Association (AHA). No online only courses accepted.

Knowledge, Skills, and Abilities:

• Demonstrated organizational skills
• Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
• Demonstrated ability to follow detailed instruction work efficiently despite interruptions and maintain a courteous and cooperative manner
• Demonstrated ability to function with multiple priorities and interruptions

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination: Graduate of an accredited pharmacy technician program or currently registered as a pharmacy technician with one or more years pharmacy technician experience or Graduate of an accredited Nursing Assistant program and current Nursing Assistant Certification

ESSENTIAL DUTIES:

• Perform functions that support / provide patient care.
• Maintain equipment and keep adequate records.
• Maintaining clinic supplies and ensure they are adequately stocked and well organized.
• Performs cleaning and sterilizing procedures to support infection control and OSHA standards.
• Accurately document patient care and education materials, timely and completely in the EHR (electronic health record).
• Mentor new colleagues and students (if trained and working in this role)
• Other duties as assigned

ORGANIZATIONAL EXPECTATIONS:

• Values
• Additional Expectations:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.