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Card Service Representative
Own the member card services workflow from application through dispute resolution
Minnesota, United States
Entry Level
$21
– 27
USD / hour
15 hours agoBe an early applicant
Minnesota Jobs
Provides statewide employment services, job listings, and workforce development resources for job seekers and employers in Minnesota.
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Card Service Representative
TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Card Services Representative I is responsible for serving members needs by providing first-level support for card related products and services. A successful Card Services Representative I will be able to do:
- Assist members with questions about accounts, statements, disputes, and adjustments.
- Process credit card applications, file maintenance request, replacement cards, balance transfers and account closures.
- Process debit card disputes, fraud cases, and maintenance requests.
- Review debit card application report and daily limit increases.
- Respond to emails and answer phone calls from staff.
- Review mobile deposits and handle returns.
Salary Range: $21.31 - $26.63 (hourly)
Benefits: 401(k) with Employer Match Dental Disability Insurance Employee Perks Flexible Spending Accounts Life Insurance Medical Paid Holidays Paid Time Off Pet Insurance Referral Program Vision
About Minnesota Jobs
Provides statewide employment services, job listings, and workforce development resources for job seekers and employers in Minnesota.