Aftermarket Sales Manager

Aftermarket Sales Manager

Ziegler Companies is seeking an Aftermarket Sales Manager to lead the go-to-market strategy for product support offerings. This role works closely with Caterpillar's aftermarket group and OEM partners to align with key initiatives, develop customer-focused packages, and drive profitable growth in parts and services. The manager collaborates with Marketing to create campaigns and sales tools, enables the sales team with actionable offers, and serves as the communication hub for OEM relationships. Success in this position depends on fostering collaboration between service and sales teams, identifying strategic opportunities, and delivering customer satisfaction and results.

Responsibilities:

• Lead Ziegler's Caterpillar Services Growth Plan (SGP) and drive new parts and service business growth
• Manage internal projects, pilots, and voice-of-customer initiatives
• Execute the go-to-market strategy and monitor customer demand for balanced offerings
• Collaborate with Marketing, Sales, and CSR teams to create and implement campaigns
• Build and maintain OEM and vendor relationships to support merchandising and new product pilots
• Drive Caterpillar parts marketing programs, inventory planning, and eCommerce engagement
• Oversee aftermarket sales funnel, coverage strategy, and lead management
• Manage department workflow, operating procedures, and approved budget
• Identify and develop non-traditional product support opportunities
• Conduct annual performance and salary reviews for direct reports

Qualifications:

• 4-year college degree required
• 3+ years customer service experience required
• 3+ years sales operation experience strongly preferred
• 3+ years of management experience required
• 3+ years of parts and product support knowledge required
• Demonstrated ability to successfully create and execute on long-term business strategies
• Strong presentation skills and ability to communicate effectively
• Strong understanding of business financials and able to make sound decisions accordingly
• Excellent leadership, motivational and organizational skill
• Safety oriented
• Must have and maintain a clean driving record

Personal Attributes:

• Customer Focus
• Creative Thinking
• Leadership Orientation
• Planning and Organization
• Problem Solving
• Teaching/Coaching
• Ability to Multi-Task
• Teamwork
• Assertiveness
• Professionalism

Travel: Up to 20% travel

Minimum Physical Requirements: Standing, walking, using hands, talking, hearing

Ziegler Inc. is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training.

The total compensation (base plus incentive) for this position is $109,100.00 to $163,600.00 Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes: Health, Dental, Vision and Life Insurance 15 days of PTO your first year, accrual starts day 1 9 paid holidays 401(k) plan with company contribution and match HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year Short-Term and Long-Term Disability Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.