Account Executive

Account Executive

The Account Executive is responsible for generating new business and growing existing accounts in all lines of business including service and installation solutions for new and/or existing customers. Prospects and develops new client relationships in line with PTI identified priorities. Specific accountabilities include identifying client security requirements, communicating the company's applicable services and products to meet those requirements, preparing proposals, RFPs, and assisting with bid proposals that distinguish the features/benefits of the company, meet company GPM, and operational requirements. The account executive will develop and implement a proactive methodology for follow-up communication and proposal generation of all prospects, maintain a proactive continuing relationship with clients to determine satisfaction, provide assistance with future needs, solicit referrals, and assist in resolving collections of past due accounts. Additionally, the account executive will assist in the selling of service contracts to existing clients and second-year service contracts for system upgrades/replacements, solicit equipment upgrades, replacement projects, and/or company promotions for existing clients, and present final contracts to clients for signature and ensure requirements such as deposit retainer, appropriate taxes, invoicing information, and project information are complete. The account executive will complete sales orders, scope, plans, and other project documentation timely, in accordance with company procedures, and within applicable contract requirements. The account executive will work with project managers to implement timely and profitable installations that meet client and company expectations, provide oversight as projects proceed by maintaining close communications with project managers regarding project status, unresolved issues, change orders, and close out requirements, and be well versed in the communication of company values, mission, and strategy to achieve trusted business partner status. Other duties as assigned include representing the company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction, maintaining knowledge of current industry standards and emerging technologies as well as the latest products and services offered by the company, attending manufacturer and technology education online and in person as necessary and available, interfacing proactively and in a positive manner with co-workers in all departments to maximize customer satisfaction, exceed profit margins, and cash flow goals, effectively communicating and responding in a timely manner to all client and company needs or inquiries, working in compliance with the company's policies and procedures including safety manual with safety of self and other in mind at all times, participating in industry and networking functions which foster the company's values and goals, providing activity reports as requested by management in a timely and acceptable format, being available to work outside of, or in addition to, normal business hours, and maintaining and protecting assigned company assets.