Senior Hr/people Ops Specialist – Payroll, Benefits & Compliance - Remote Eligible

What We Are Building

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.

Your Mission

We're transitioning ~200 employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.

You'll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.

What You Will Work On

• Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1
• Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices
• Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments
• Audit outputs from payroll providers, reconciling discrepancies and catching errors before employees do
• Ensure correct handling of social security contributions, income tax withholdings, and settlements, including cesantías and liquidaciones
• Own enrolment, changes, and issue resolution for private healthcare and statutory benefits
• Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs
• Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence
• Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS
• Support audits, filings, and statutory reporting for Costa Rica
• Maintain clean, structured employee data across HRIS and payroll systems

What Success Looks Like

• Payroll runs accurately and on time without last-minute corrections
• Compliance risks are identified and resolved before they become liabilities
• Employee queries are handled quickly, clearly, and correctly
• Data across systems is clean, consistent, and audit-ready
• Employee lifecycle operations run smoothly without constant escalation

What You Will Bring

• Background in HR services and payroll coordination
• Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice
• Hands-on experience with benefits and leave management, including how they impact payroll and compliance
• Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss
• Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go

Bonus

• Familiarity with complex, multi-entity environments across North, South America, and EMEA
• Experience working through audits and actively supporting statutory reporting

What We Offer

Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

Company-issued laptop, remote setup stipend, and co-working budget

Flexible schedules and location

Ample paid time off, in addition to local public holidays

Enhanced parental leave

Health & retirement benefits

Annual learning & development budget

Annual workaways and regular virtual & in-person socials

Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role

Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.