GTM Revenue Operations Coordinator

GTM Revenue Operations Coordinator

The GTM Revenue Operations Coordinator is an entry-level, administrative role supporting Mimecast's revenue teams in the full quote-to-cash lifecycle, licensing compliance, renewals, and process testing. This position is foundational for those seeking to build a career in revenue operations.

The GTM Revenue Operations Coordinator plays a vital support role within Mimecast's Revenue Operations team, working closely with sales, customer success, and operations to ensure smooth and compliant quote-to-cash processes. As an entry-level position, the Coordinator is responsible for administrative tasks that drive operational efficiency, maintain licensing compliance, and support revenue growth. This role is ideal for candidates looking to launch a career in revenue operations and develop expertise in SaaS business processes.

What You'll Do

• Quote to Cash Support - Assist with end-to-end quote-to-cash processes, including data entry, order processing, and workflow accuracy in CRM/ERP systems.
• Licensing Compliance - Track and manage renewal cycles, ensuring all licensing and subscription renewals are compliant and processed on time.
• Renewal Quotes & Proposals - Prepare and review renewal quotes and proposals for customers, ensuring accuracy and timely delivery.
• Inbound Request Management - Manage and triage inbound requests from partners and sales teams, resolving basic support tickets and providing timely responses.
• UAT Testing - Support user acceptance testing (UAT) for quote-to-cash functions by executing test cases, documenting bugs, and ensuring new processes or system changes meet business requirements.

What You'll Bring

• Experience: 1-2 years of professional experience; internships or exposure to sales operations, order processing, or customer support are advantageous.
• Technical Skills: Familiarity with CRM systems (e.g., Salesforce), ERP tools (e.g., NetSuite), and proficiency in Excel or Google Sheets.
• Analytical Skills: Strong attention to detail and ability to interpret data.
• Communication: Clear written and verbal communication skills; ability to collaborate with internal teams and external partners.
• Organizational Skills: Effective time management and ability to prioritize multiple tasks.
• Problem-Solving: Proactive approach to troubleshooting issues in data entry, order processing, and system testing.

What We Bring

Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

• Fosters a culture of collaboration, communication, performance and learning
• Drives innovation and creativity within and between teams
• Introduces employees to priorities outside of their immediate realm
• Ensures important interpersonal relationships and connections with one another and our community!

The RSA base salary range for this position is base 320 000,00 - 456 000,00 ZAR Annual. This reflects the minimum and maximum target for new hire salaries for this position. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.