Program Manager, International Student Services
Program Manager, International Student Services
The International Student Services Program Manager oversees the development and implementation of programming for international students who are in the residential life program at Milton Academy and provides support and creates connections within and across the international community. Beginning each August, programming comprises multiple events and activities across the course of the year; these activities require both day, evening, and weekend presence and supervision of students both on and off campus.
Additionally, the Program Manager builds community through connection and advocacy for international students and their families. The Program Manager also oversees and implements the student ambassador and host family program for international students. The individual consults with faculty, staff, and administrators to provide guidance and to help ensure that international students have a positive experience academically, co-curricularly, and as residents on campus. Finally, the Program Manager is a broader member of the Upper School community, and may teach one academic class, coach one season of athletics, and/or support other areas of the Upper School program.
This position is overseen by the Department of Equity, Inclusion and Justice (DEIJ) with close collaboration with the Office of Student Life (OSL) team (the Dean of Students, Associate Dean of Students, Director of Residential Life). It reports to the Upper School Director of Equity and Inclusion and meets regularly with the Upper School Dean of Students.
The Program Manager is a residential role, and is expected to live on Milton Academy's campus to facilitate support for the international community throughout the year.
The essential functions and responsibilities include:
Oversee programming that welcomes and supports international students.
Plan and implement an inclusive orientation program for new international students and their families, including modules for students that will occur throughout the academic year.
Develop and implement an international orientation mentor training program.
Lead affinity groups, including the International Student Club.
Develop and implement new employee and student leadership training.
Plan and implement activities for international students.
Support publications and culture clubs.
Coordinate and lead monthly activities, and chaperone international student day trips.
Partner with families to best support the needs of international students.
Serve as a resource for parents and guardians.
Assess the needs of parents and recommend services.
Foster relationships between parents and student advisors.
Cultivate a communications plan document.
Manage the host family program.
Work with Admissions and DEIJ to coordinate the Bridge program.
Collaborate with DEIJ team members to lead and support equity and inclusion initiatives.
Attend DEIJ meetings.
Support the Transitions Program and New Student Orientation Program.
Plan and lead DEIJ events.
Chaperone students at conferences.
Support student groups.
Participate in DEIJ-related admission events.
Collaborate across departments to ensure the success of international students.
Meet regularly with the Dean of Students, Director of Residential Life, House Heads, and Class Deans.
Collaborate with the Director of Residential Life to determine housing assignments.
Collaborate with the Office of Development and Alumni Relations.
Work with the Designated School Official to answer questions from families.
Communicate and collaborate effectively with the advisors of international students.
Attend DEIJ team meetings, House Head meetings, and the Office of Student Life meetings.
Network and connect regularly with international student coordinators.
Execute administrative duties and spearhead logistics.
Submit expense receipts and support other needed activities.
Develop and maintain a shared system of tracking expenses.
Organize campus arrival and departure of international students.
Teach one academic class, coach one season of athletics, and/or support other areas.
Other responsibilities as assigned.
Advising responsibilities include:
Serve as an advisor to a group of up to nine students.
Connect, support, communicate, encourage, and celebrate each advisee.
Facilitate students' social-emotional learning and growth.
Build deep relationships with each advisee and assist them in navigating challenges.
Form relationships with and act as a liaison between the school and advisee families.
Read and be familiar with all relevant materials.
Be informed about course offerings.
Review each advisee's grades and comments.
Craft formal advisor reports.
Should an advisee need additional support, be in steady contact with the advisee's teachers.
Attend all upper school student required weekly assemblies.
Attend class trips, retreats, and social events.
Community responsibilities include:
Be a visible, accessible presence around campus.
Contribute to creating a positive community culture.
Share in the enforcement of our expectations for students.
Actively participate in greater community enrichment activities.
Complete all chaperone and/or supervisory duty.
Residential life responsibilities include:
Act as a mentor and role model.
Contribute to creating a positive community culture within the dorms.
Communicate regularly with other house staff.
Attend at least one house dinner per week.
Other professional expectations and responsibilities include:
Work cooperatively with students, parents, peers, administrators, and community members.
Act in a manner that is respectful, generous toward others, supportive of colleagues.
Communicate openly and promptly.
Create and maintain classroom and campus environments.
Strive to grow and improve professionally.
Exhibit skills in collaborative problem-solving, critical thinking, and teamwork.
Meet deadlines.
Attend all school-wide, divisional, and faculty meetings.
Prepare for and participate in the opening of school programming.
Complete school-required training.
Abide by the school's policies and procedures.
Serve as a mandated reporter.
Communicate with the appropriate supervisor when unable to meet any professional obligation.
Supervision to be received: Supervised by the Upper School Director of Equity and Inclusion with a dotted line to the Upper School Dean of Students.
Supervision to be exercised: There are no direct reports for this position; however, the ability to work collaboratively with other administrators and departments and independently to make decisions is critical.
Education/Certification/Licensure: