Service Advisor - Heritage Mazda Bel Air

Service Advisor/Service Writer

We are hiring a Service Advisor/Service Writer for our busy automotive Service Department. Experience Everything MileOne has to Offer: $31,200 - $120,000 with unlimited earning potential, great opportunities for career advancement, positive, success driven work environment, training and mentoring opportunities. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund, the NextMile Scholarship Program, an Employee Assistance Program and more.

Summary: Our automotive Service Advisor/Service Writer greets customers and consults with them on their vehicle service needs. Service Advisor Responsibilities: provide customer service to include vehicle service care and manufacturer's warranty specifications, schedule and manage service appointments and service estimates, address and resolve customer complaints. Service Advisor Qualifications: prior experience in automotive service writing, preferred, working knowledge of basic car functions, characteristics, and operations, ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals, basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills.