Program Manager - HOME Youth Services

Program Manager - HOME Youth Services

MWVCAA is seeking a highly motivated and compassionate Program Manager to oversee our Home Youth Services (HYS) shelters. As the Program Manager, you will be responsible for the management and development of the program, ensuring the delivery of high-quality services and support to youth facing various challenges. This is a career opportunity with one of the region's largest anti-poverty organizations. Our Agency is making an impact that will touch the lives of those in our community for generations to come. But we can only do that successfully if we add talent to our growing organization!

The Float Program Manager for the Community Resource Program and Home Youth Services Sheltering departments will be responsible for administering programming aimed at providing a safe, warm place with vital services for the area's homeless population. You will provide direct supervision of program staff, oversee project operations, and develop program policies for 24/7 shelters. This position will monitor multiple grants allocated to CRP and HYS by community partners.

This position requires the ability to work days, nights, weekends, and/or holidays.

Minimum Qualifications

The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• Two or more years of social services experience and a minimum of 1 year of managing or coordinating in a social service field. An equivalent combination of relevant education and experience may be accepted.
• A preference will be given to those with shelter experience, and experience managing/coordinating programs working with vulnerable or at-risk populations, including people experiencing homelessness or at-risk of homelessness.

Certificates, Licenses, Registrations

• Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screens.
• Driver qualification status required for this position. Driver License, insured vehicle available for use on the job and satisfactory drive record for previous three years required.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.

Knowledge, Skills, and Abilities

• Possess intermediate to advanced computer skills. Proficient in Microsoft Word, Excel and Outlook, database software, online tools, and video conference platforms.
• Ability to read, analyze and articulate technical procedures, legally binding contracts, and governmental regulations.
• Must possess excellent planning, organization and time management skills.
• Ability to effectively communicate both orally and in written form.
• Ability to work evenings, weekends, early morning hours as part of standard shifts.
• Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.
• Ability to effectively de-escalate heightened interactions.

Supervisory Responsibilities

Directly supervises approximately 5 employees over multiple shifts. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.