Service Writer

Join Our Team

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Benefits

Midas offers a variety of benefits including:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

Responsibilities

The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues. Key responsibilities include:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Oversee the processes of work order preparation and scheduling
• Respond to customer service concerns and problems
• Act in a store management capacity as needed on day-to-day operational activities
• Enhance the effectiveness of Human Resources and quality of service through providing training to service providers
• Monitors and control facility and asset utilization
• Enforce compliance with environmental and safety regulations and statutes

Qualifications

To qualify for this position, candidates should have:

• Associate Degree or Equivalent
• At least 1-year related experience in the automotive service business
• ASE certifications as required
• Current and valid driver's license
• Supervisory and management skills
• Service diagnosis and technical skills
• Business mathematical aptitude
• Ability to work a flexible schedule including weekends, evenings, and holidays

Compensation: $18.00 - $24.00 per hour