Automotive Service Manager

Store Manager

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and help develop your career path.

The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. This job is 100% performance based.

Maximize Profitability & Sales Growth

Achieve monthly targets for Gross Profit, Tires, Financing, Car Count, etc.

Drive Operational Excellence

Ensure efficient workflow, proper staffing, and adherence to repair order process.

Responsibilities

• Write and review repair orders, estimates, and inspections.
• Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
• Sell recommended services and maintain high customer satisfaction.
• Train and manage Service Advisors, CSRs, and Technicians.
• Monitor KPIs like technician productivity, first-time fix rate, and service time.
• Conduct meetings, set goals, and drive sales performance.
• Control expenses (parts, labor, warranty claims, comebacks).
• Manage inventory, parts ordering, and vendor returns.
• Oversee compliance, safety, and shop appearance.

Qualifications

• 3-5 years Automotive Retail sales and/or management experience.
• Ability to communicate clearly and professionally.
• Organizational skills - attention to detail.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver's license.

Job Benefits

• Guaranteed Base Salary + Commission Pay.
• Group health insurance (BCBS).
• Paid Vacation (up to 2 weeks).
• Paid holidays - 8+ per year.
• High-Volume Store Opportunity.
• Clean and modern environment.

Compensation: $85,000.00 - $160,000.00 per year.