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Automotive Service Manager/trainer

Lead the team to deliver exceptional automotive repair and customer service experiences
Rocky Mount, North Carolina, United States
Mid-Level
$60,000 USD / year
1 week ago
Midas

Midas

Midas is a provider of automotive services, including brake, tire, exhaust, steering, and suspension maintenance and repairs.

Automotive Service Manager

At Delaney Tire & Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Delaney Tire & Auto automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications

  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license

Compensation: $60,000.00 per year

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Automotive Service Manager/trainer
Rocky Mount, North Carolina, United States
$60,000 USD / year
Support
About Midas
Midas is a provider of automotive services, including brake, tire, exhaust, steering, and suspension maintenance and repairs.