Automotive Customer Service/emissions Lane Tester

Automotive Customer Service/Emissions Lane Tester

Join Midas in Grafton, WI as an Automotive Customer Service/Emissions Lane Tester, where you will play a crucial role in delivering exceptional service to our valued customers. This position offers an exciting opportunity to blend your automotive knowledge with customer interaction, ensuring vehicles meet emissions standards while providing top-notch service.

Responsibilities:

• Conduct emissions testing in accordance with state regulations and standards.
• Provide excellent customer service by addressing inquiries and assisting with vehicle diagnostics.
• Perform routine inspections and maintenance.
• Document and report test results accurately and efficiently.
• Assist customers with scheduling appointments and understanding service recommendations.
• Maintain a clean and organized work environment in the emissions lane.
• Collaborate with technicians to ensure seamless service delivery.
• Stay updated on industry regulations and best practices for emissions testing.

Requirements:

• High school diploma or equivalent; automotive certification preferred.
• Previous experience in automotive service or emissions testing is a plus.
• Valid driver's license with a clean driving record.
• Strong communication skills and a customer-focused attitude.
• Ability to work in a fast-paced environment with attention to detail.
• Basic knowledge of automotive systems and emissions regulations.
• Willingness to learn and adapt to new technologies and procedures.
• Team player with a positive demeanor and strong work ethic.

Midas Grafton has been serving the Grafton community for over 20 years, providing reliable automotive services and fostering lasting relationships with our customers. Our commitment to quality workmanship and exceptional customer care has made us a trusted choice for vehicle maintenance. Join our dynamic team and experience a supportive work environment that values both professional growth and employee satisfaction.

Compensation: $18.00 - $22.00 per hour