SAP Principal Customer Experience Engineer

Azure CXP Sap Engineer/Architect

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We’re seeking an SAP engineer/architect to design and optimize resilient SAP landscapes on Azure. The ideal candidate will have deep experience with SAP HANA System Replication, ASCS/ERS clustering with Pacemaker, and high-availability strategies leveraging Azure NetApp Files and Azure Shared Disks. Familiarity with Azure Site Recovery, Azure Monitor for SAP solutions, and infrastructure-as-code tools (Terraform/Bicep) is essential. You’ll also drive capacity management, ensure compliance with SAP certification requirements, and provide expert troubleshooting for complex high-availability and disaster recovery scenarios to meet enterprise-grade resiliency standards.

The successful candidate will be able to demonstrate breadth while managing complex, highly available services with a deep understanding of the underlying components including Azure Core Services, deep understanding of Azure Services and their inter-dependencies, and work directly with customers and first parties, customer support, Livesite Teams, and other engineering teams. You will deliver critical, customer-facing features and work across many Azure servicing teams, ensuring they meet our customers’ needs. In this role, you will partner with Program Management, Business, Field, Marketing, and Support teams. You will be surrounded by data scientists, experienced developers, and colleagues that obsess over improving customer and platform experience.