Digital Solution Engineer - Copilot

Copilot Solution Engineer

Do you enjoy working on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes?

If so, we are looking for you!

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Copilot Solution Engineer, you will play a critical role in accelerating AI transformation by leading technical engagements that drive customer adoption of Microsoft 365 Copilot, Copilot Studio & Agents, and related AI-powered productivity solutions. This role is deeply technical and is responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align with their business goals and technical requirements. As a trusted advisor, the Copilot Solution Engineer ensures that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making.

In addition to technical leadership, the Copilot Solution Engineer is accountable for driving core business momentum through competitive differentiation, technical blocker resolution, and seamless handoffs to deployment teams. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly targets in your accounts. The role emphasizes operational excellence, partner collaboration, and continuous learning to ensure scalable impact and sustained customer success. This is a high-impact opportunity for individuals passionate about shaping the future of work through AI and delivering measurable business outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.