As a Customer Success Account Manager for major growth accounts, you are the primary customer-facing leader responsible for driving the success of some of Microsoft’s most dynamic and fastest-growing customers. These accounts span both the public sector and enterprise commercial segments, requiring a programmatic, scalable approach to customer success across a large, multi-industry territory. Your mission is to accelerate customer value realization and cloud adoption at scale, orchestrating resources and programs across diverse customer types. You will partner with account teams to align territory and consumption plans, deliver at pace, and ensure customers achieve their business outcomes through Microsoft cloud solutions.