Customer Success Account Manager
Microsoft
Customer Success Account Manager (CSAM)
Join Microsoft’s Customer Success Unit—a global team of over 17,000 professionals—dedicated to accelerating business value through differentiated customer experiences. As a Customer Success Account Manager (CSAM), you’ll be the primary delivery lead and strategic partner for customers, driving real outcomes through Microsoft’s cloud technologies and services.
This is a fast-paced, customer-facing role focused on solving complex business challenges. You’ll thrive if you’re energized by helping customers succeed, navigating ambiguity, and orchestrating across diverse teams.
We believe in empowering every person and every organization to achieve more. At Microsoft, you’ll be part of a culture that values growth mindset, innovation, collaboration, and inclusion. Enjoy the flexibility to work remotely while making a real impact on customer success.
Please note that this role is required to work ANZ hours.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.