Ward Clerk - Monroe Regional Hospital - Emergency Services

Ward Clerk Position

Location: Monroe Regional Hospital

Department: Emergency Center

Shift: Nights (United States of America)

Job Summary: As a Ward Clerk, you will assist with administrative patient care by preparing patient records, charts and arranging treatments. You will also transcribe physician orders, organize care services such as lab tests and x-rays and answer phones. You will respond to patient call lights and coordinate appropriate assistance.

Accountabilities:

• Gathers, prepares, and/or checks file charts, records, and other documents and performs all other clerical tasks necessary for the admission, transfer, and discharge of patients in the nursing unit.
• Notifies appropriate parties such as admitting, housekeeping, etc., of actions taken.
• Maintains patient charts, attaching and inserting appropriate forms, charges, and reports; notes allergies and other pertinent data provided by the physician and nursing staff.
• Acts as the unit's communications source: answers patient call lights; takes and relays messages to patients, physicians, nursing staff and other employees; keeps the unit manager, charge nurse, or supervisor informed of existing or potential problems.
• Accurately and promptly transcribes physician's orders into computer and unit records and files for nursing personnel.
• Provides a welcoming environment for the unit portraying a positive attitude to patients and families; receives and directs visitors, using customer service principles, and provides them with routine information regarding the hospital and unit's policies and procedures.
• Assists in admitting patients to the nursing unit by helping them to change their clothing and assisting them to the bed; obtains necessary or specialized supplies or equipment needed for the patient. Ambulates or assists with ambulation, lifting, transferring to and from wheelchair or wheeled bed, transports, or escorts patients in and around the hospital as needed procedures, transfer, or discharge.
• Discharges patients and performs routine cleaning tasks in the nursing unit, as necessary.
• May assist in the following: delivering specimens to the laboratory (practicing standard precautions at all times), delivering, and picking up reports, moving beds, obtaining drugs, medicines, and supplies, as needed.
• Prepares and maintains a variety of files, records, logs, and schedules as they pertain to the operation of the unit.
• Regularly checks and maintains stock of supplies needed to operate the assigned unit as directed.

Requirements:

• Education: Must be a high school graduate or equivalent.
• Skills: Six weeks to three months of on-the-job training is required to learn the unit's routine, policies, and procedures.

Preferred Requirements:

• Skills: Prefer previous experience as a unit/ward clerk including computer (order entry) and medical terminology.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.

Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace