Supplier Quality Engineer - Global Process Lead Heat Treat

Global Process Lead

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, Michigan three times per week, at minimum.

We are seeking a highly motivated and experienced Engineer with a strong passion for metal heat treating processes and a drive for continuous improvement in quality. This role requires cross-functional collaboration and will involve working closely with internal GM teams and external suppliers worldwide. The Global Process Lead will serve as a subject matter expert, providing hands-on training, mentorship, and guidance on best practices related to heat treat processes. This individual will play a critical role in driving process improvements and ensuring supplier performance aligns with GM’s quality and manufacturing standards. Success in this role requires a proactive mindset, the ability to respond effectively to urgent issues, and a long-term focus on developing solutions that support the evolving needs of both Supplier Quality and General Motors.

What You'll Do

• Provide technical support & training to GM Supplier Quality Engineers in the areas of Metal Heat Treating processes and quality systems.
• Assure supplier understanding and compliance with all General Motors and Industry Standards and best practices for Metal Heat Treating processes.
• Develop, update and calibrate execution of Heat Treat manufacturing requirements globally for supplier manufacturing process controls.
• Approve new Heat Treat suppliers and help to develop suppliers. Ensure that suppliers are capable to produce parts to GM specification. Recertify suppliers when applicable.
• Review and approve supplier manufacturing, tooling and quality plans for new Metal Heat Treating processes and operations.
• Assist in determining root cause of supplier manufacturing issues and implementing timely, effective, and efficient quality resolutions.
• Improve Heat Treat quality performance of suppliers by conducting onsite audits, workshops and training at supplier locations, providing technical assistance in developing robust Heat Treat and quality systems, and other technical support as required.
• Provide technical assistance during supplier launch, change-over and ongoing production activities.
• Collaborate cross-functionally with Global Heat Treat, Material Engineering, Quality, Manufacturing and Purchasing functions to refine and improve Supplier Heat Treat systems to exceed customer quality requirements.
• Completes regular Heat Treat audits of existing and new suppliers both proactive and reactive.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelor of Science in Engineering or related
• Five years’ OEM and/or Tier 1 experience in automotive Heat Treat process, engineering, maintenance and operations.
• Demonstrated knowledge of Heat Treat manufacturing processes, procedures, tooling, equipment and facilities.
• Demonstrated knowledge of Heat Treat control processes, verification procedures and documentation.
• Demonstrated ability to investigate Heat Treat quality problems and to apply sound technical judgment to develop potential solutions.
• Demonstrated ability to manage multiple projects with a high level of analytical ability to assess and identify appropriate alternative courses of action for definition and resolution where problems are complex.
• Demonstrated high level of interpersonal skills to effectively lead, motivate and facilitate others in group situations and instruct others in new techniques.
• Strong verbal & written communication skills to support technology documentation and training requirements.
• Leadership behaviors that support GM Core Values especially Working Globally – “Your Problem is My Problem” Mentality.
• Ability to prioritize work with limited direction from management.
• Ability to travel up to 75% in US and Canada monthly. With potential for globally.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Five to Ten years’ OEM and/or Tier 1 experience in automotive Heat Treat process manufacturing, engineering, maintenance and operations.
• Master’s degree in Engineering or Business is highly desirable
• RedX and DFSS certifications
• Demonstrated experience and capability in the following operations and systems: Approved Materials and Approved Heat Treat for automotive parts
• Demonstrated knowledge and proficiency with all General Motors and Industry Heat Treat Standards:
• USCAR-7 Hydrogen De-embrittlement
• AIAG CQI-9 Heat Treat System Assessment
• TS 16949 GM Specific Requirements

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

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