Student Assistant - Retailer Services

Student Assistant - Retailer Services

The Michigan Lottery is looking for a dependable, honest, motivated, and hardworking individual with a positive attitude and strong ethical standards to join our team! The Michigan Lottery was established under the authority of Public Act 239 of 1972 to generate funds to support Michigan's public-school system and generates revenue through the sale of lottery tickets at retail locations and over the internet. Profits from lottery revenue are used to supplement state education programs. This position serves as a member of the Retailer Services team providing support to the 800-phone line for the Bureau providing a variety of services for over 10,000 Lottery Retailers throughout Michigan. Interviews retailers, suppliers and other customers to determine the type of service needed (e.g. ticket validations, procedures, equipment malfunctions, cancelations, commissions, electronic transfers, license applications, adjustments, etc). Also assists Departmental Technicians in their daily duties.

Required Education and Experience: Education: Current enrollment in high school, vocational or technical school, or post-secondary educational institution. Experience: No specific type or amount is required.

Additional Requirements and Information: To be considered for this position, you must submit to the following initial background check requirement(s). In accordance with Civil Service Regulation 2.07, you may be sanctioned from applying to positions with the State of Michigan, permanently or up to (3) three years, should you fail to pass/submit to the pre-employment drug test. Under Civil Service Regulation 3.06, you may be sanctioned from applying to positions with the State of Michigan, if you make any false statements or omissions of a material fact during the selection process. Civil Service Rule 2-7 requires that all persons who are not currently state employees submit to and pass a pre-employment drug test. This urine sample test must be administered within 24 hours, or your offer may be rescinded. An applicant must remain at the testing site until the testing process is completed and permitted up to 3 hours to provide a sufficient specimen. It is considered a refusal to test if an applicant fails to provide a sufficient amount of urine for a drug test within the allowed time. Positions within the Bureau of State Lottery will require a criminal history background check. Accommodations: If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy. Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.

Employer: State of Michigan Department Lottery Address: MSL-HR@michigan.gov 101 East Hillsdale Lansing, Michigan, 48909