Social Work Support Coordinator

Social Worker Supports Coordinator

Reports To: Senior Supports Coordinator

FLSA Status: Exempt

Salary Grade: TBD

Supervisory Responsibility: No

Department: Community Access Services

Location: Flint, MI

Prepared By: Expert Human Resources, LLC

Prepared Date: May 4, 2016

Approved By: Community Services Director

Approved Date: July 13, 2016

Success Goal: To be an integral component of VAAA's client services and resources, and ensure adherence to VAAA's processes and policies

Primary Function: The role of the Case Manager is to inform, assist, and coordinate a variety of home and other community-based services needed by elderly and other adults to live independently in the community as they choose.

Performance Responsibilities -- Essential Functions (Other duties may be assigned):

• Performs comprehensive evaluation including assessment of the individual's unique preferences, physical, social, and emotional functioning, medication, physical environment, natural supports, and financial status. Assessments are conducted in-person at the individual's residents or other locations determined by the agency or grantor.
• Verifies clients' initial eligibility and continuous eligibility for VAAA programs.
• Develops comprehensive client care plans, utilizing both formal and informal support services to meet the individual's identified needs emphasizing the person centered approach to establishing a care plan that documents the issues, concerns, conditions and specific supports and interventions needed.
• Provides support to program participants and their allies to facilitate life adjustments and reinforce the participant's circle of support.
• Provides coordination of services by various internal and external disciplines and providers to address participant's needs. This includes physicians, home care agencies, hospice, hospitals, community mental health services, etc.
• Provides assistance with accessing Medicare, Medicaid and other third party benefits and services.
• Arranges needed services; monitors provider delivery of services; documents care plan outcomes via telephone or via home visits; and follows-up on client health status and service delivery based on Agency policy/protocol, client choice, physical, social, and mental health needs of the client in a cost efficient and effective manner.
• Conducts client reassessments including Medicaid re-determinations and other required paperwork based on agency and grantor's protocol and policy.
• Ensures that all necessary paperwork including reports and other required documentation according to agency and regulatory policies and procedures, are completed and submitted in a timely manner.
• Promotes and builds good working relationships with staff of VAAA. Embraces mission. Works with team; assists whenever and wherever needed/required.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Must be a Social Worker with a current license to practice in the State of Michigan

- Minimum of two (2) years' experience in client assessment and/or case management, long-term care, home care, or hospice home care experience

Competencies: To perform the job successfully