Services Coordinator - Aging - Alpena

Job Title

Summary of Duties: Provides support, technical assistance and monitoring activities for subcontracted services to subcontractors with specific emphasis on nutrition programs including Congregate, Home-Delivered Meals, Carry Out Meals and MI Café. Assist in the coordination and execution of evidence-based programs and emergency management plans. Assist in the development of new programs as necessary.

Essential Duties and Responsibilities:

• Assist in all phases of subcontractor implementation and monitoring;
• Provide support, technical assistance and monitoring to subcontractors;
• Perform on-site programmatic assessments of subcontractor services;
• Develop and distribute Nutrition Newsletter to nutrition providers in accordance with pre-defined regularity;
• Assist contracted nutrition providers to ensure robust meal Duties include menu review and approval to meet nutritional standards and working with them to develop enhancements for growth and vitality;
• Coordinate service delivery systems with other human service agencies and programs;
• Assist Director and staff in implementing new service programs;
• Assist Director and staff with fiscal, programmatic and contractual activities and documents;
• Provide information and assistance to the public;
• Provide technical assistance to interested parties in community development initiatives;
• Serve as liaison between the Area Agency on Aging and communities;
• Serve as an active member of agency committees as assigned;
• Provide training for appropriate subcontractor staff;
• Maintain leader status for various evidence-based programs and assist in the coordination and execution of classes;
• Coordinate and maintain documentation of Emergency Management Plans for the AAA service area and attend emergency coordinator meetings as necessary;
• Coordinate MI Café activities throughout the region and provide application assistance when needed;
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Education and Experience

Associates Degree in human services or related field and 2 years experience in human services is required. Bachelor's Degree preferred.

Certificates, Licenses, Registrations

Employees in this position must possess reliable transportation and a valid Michigan driver license and maintain appropriate certifications/licensure. Registered Dietician or Dietetic Tech. status required for nutrition program oversight activities.

Language Skills

Ability to read, analyze and interpret (reports, regulations, periodicals). Write (reports, business correspondence and manuals). Present information and respond to questions.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but basic written or oral instructions involving few concrete variables in standardized situations.

Security/Privacy Access

This position has limited access to view or store individually identifiable health or other sensitive information, pertinent to accomplishing assigned tasks, and must maintain confidentiality in accordance with the NEMCSA Privacy Policy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.