Servicenow Business Analyst

Servicenow Analyst (Ham/Sam/Itom/Cmdb)

We are excited to offer an opportunity for a skilled ServiceNow Analyst (HAM/SAM/ITOM/CMDB) to join our client's PC Asset Management implementation team, dedicated to supporting global customers. This role is ideal for individuals who are adept at navigating dynamic environments and are committed to delivering exceptional value in alignment with our customers' mission-critical objectives. In addition to migrating from their current Asset Management solution to HAM, this role may be asked to support our current Java/Perl platform until decommissioning.

Responsibilities:

• Develop and implement ServiceNow HAM solutions in alignment with client needs related to PC Asset Management
• Collaborate with functional teams, lead technical solution design sessions, and contribute to process improvement and documentation.
• Design, code, and troubleshoot applications within the ServiceNow platform, focusing on HAM module.
• Manage the platform and infrastructure, ensuring the smooth operation of IT Asset Management processes.
• Provide advanced support for ServiceNow, including troubleshooting, bug fixes, and root cause analysis.

Top Skills Details ServiceNow, Business analysis, Agile, PowerBI dashboard

Additional Skills & Qualifications Great Communication, ability to analyze and pull data from multiple platforms for a single pane of glass view

Job Type & Location This is a Contract position based out of Dearborn, MI.

Pay and Benefits The pay range for this position is $60.27 - $60.27/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a hybrid position in Dearborn,MI.

Application Deadline This position is anticipated to close on Dec 25, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.