Service Parts Analyst

Join Htc Global Services

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description

The Service Parts Analyst (SPA) plays a critical role in supporting vehicle launch readiness by managing the creation, maintenance, and release of service parts across multiple vehicle programs. This position ensures timely and accurate part setup using various internal systems and collaborates cross functionally to resolve issues impacting service part availability and accuracy.

Key Responsibilities

• Create, maintain, and release service parts to meet vehicle launch timing requirements.

• Manage high-volume part setups (8,000–10,000 annually) and changes (2,000–2,500 annually) based on Change Notices (CN).

• Utilize internal systems to ensure accurate part setup and tracking, including:

• TeamCenterSBOM / EBOMWebCNEMEA PDFFiat Systems (CSPS, ePER)Internal Qlik Dashboards

• Support various vehicle change categories:

• New: Entirely new vehicle family
• Platform Variant (P/V): Significant modifications to existing platforms
• Mid-Cycle Action (MCA): Styling updates with carryover structure
• Carry Over (C/O): Minor updates or improvements

• Escalate issues promptly to supervisors and participate in regular checkpoint reviews.

• Track progress using internal dashboards and communicate status updates effectively.

Requirements

• High school diploma or GED

• 3+ years of experience in automotive service parts or as an automotive technician

• Computer proficient-PC literacy with Windows, Google, Microsoft Office

• Experience working in a team environment

• Problem solving skill

Preferred Requirements

• Bachelor's degree or 10+ years parts experience

• Development of organizations service products

• Familiarity with:

• Bill of Materials
• Common service part practices and methodologies

• Good analytical, organization and communication skill

Additional Information / Must Have's

• Vehicle Systems Technical Knowledge

• Microsoft Suite Competency

• Project Management

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.