Service Manager

Service Manager

Lead from the front in a hands-on service manager role. We are seeking a service manager with a "whatever it takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of our community meet both the company standards and applicable laws. As the maintenance supervisor, you will:

• Interview, hire and train new team members.
• Develop and lead a team of maintenance technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.
• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning and directing work of maintenance team.

What we'll expect from you:

• Active and valid driver's license and a personal vehicle.
• Live within a 30-minute commute of the properties.
• HVAC/EPA Certification preferred.
• 3+ years of related experience, or equivalent education and experience.

Benefits of employment:

• Pay range: $56,000.00 - $65,000.00 / YR.
• Up to 100% rent discount.
• Property staff shared renewal commissions – paid monthly.
• $300 Morgan essentials – paid quarterly.
• On-call appreciation, $15/day for holding the on-call phone.
• Employee referral payment program (up to $750).
• Education/tuition reimbursement program.
• Medical, dental, and vision benefits.
• Life/AD&D insurance.
• Long- and short-term disability.
• Retirement plan - 401(k) plan with company match.
• Generous paid time off, including 10 holidays per year and sick leave.
• Employee assistance program.
• Additional employee discounts available.

Get to know us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 360 apartment communities and over 100,000 units located in 22 states. The company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.