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Representative, Customer Service
Answer customer inquiries via phone and email while ensuring order accuracy and quality
Portage, Michigan, United States
4 days ago
Michigan Staffing
Michigan Staffing is not associated with the domain michigan.gov, which is the official government website for the state of Michigan.
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Job Title
Answers incoming requests through a multichannel system which include but are not limited to inbound phone and inbound email order entry, order status and trouble shooting of products. Follow standardized process to ensure 100% quality for all orders. Accountable for all record-keeping as appropriate and in accordance with specifications. Understands, interprets and explains detailed information of printed material and processes. Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. Maintain continual positive attitude, builds relationships and fosters teamwork. Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required.
About Michigan Staffing
Michigan Staffing is not associated with the domain michigan.gov, which is the official government website for the state of Michigan.