Payment Services Intern Spring 2026

Internship Program At Msfucu

The MSUFCU internship program is designed to support interns in developing career readiness competencies as defined by NACE. Throughout the internship program, interns will gain hands-on experience and enhance essential skills that prepare them for success and career growth. Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology.

Work Location: Onsite; Headquarters campus in East Lansing, MI

Work Schedule: Part-Time approximately 15-20 hours during MSUFCU Office Hours (8:30am-5:00pm); A schedule will be determined around the intern's class schedule.

Paid Hourly Internship - $15.00+/hour

Duration: Spring Semester beginning January 7th, with potential to continue into future semesters

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Essential Duties & Responsibilities

Assist in each payment function including ACH, bill payment and check processing

Work various exception reports

Process mailed payments

Assist in balancing checks received in the branches daily

Set up member ACH payment requests

Review check deposits daily

Work a Synapsys queue to provide resolution to other employees

Review and update process and procedural documents

Performing other payment related duties as needed

Knowledge, Skills and Abilities Required

High school graduate or equivalent required

Actively pursuing Associate or Bachelor degree in related field of study

Demonstrates empathy and a commitment to providing superior member service

Ability to assess member needs and offer alternatives

Displays high level of integrity

Seeks continuous learning and improvement through feedback and other means

Ability to be a self-starter and work successfully in a team-oriented environment

Open to change and to considerable variety in the workplace

High level of both written and oral communication skills

Ability to develop constructive and cooperative relationships with others, and maintain them over time

Ability to analyze problems and to arrive at a proper solution

Demonstrates a commitment to the community and giving back

Accepts responsibility and is accountable for high-quality results

Ability to cross-sell products and services as beneficial to members

Displays high level of creativity and innovation

Fosters a positive, energizing, fun, and diverse environment

Careful attention to detail

Physical Demands and Work Environment: May be required to remain in a stationary position for an extended period of time. Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage. Occasionally needs to move about inside of office area Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure This position is able to work in hybrid or onsite working arrangements.

Disclaimer: Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSU