Operations Specialist

Optimal Care Job Opportunity

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our patients and families every day. We are the Midwest's premier provider of physician services, home health, and hospice care. Our integrated care delivery model incorporates technology, innovation, and best practices. We produce value-based outcomes by managing chronic disease process, rehabilitation, and end-of-life care. We live a simple mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion, and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

• Minimum of 3 weeks paid time off (PTO)
• Company vehicle program
• Flexible work schedule
• Mentorship culture
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Mileage reimbursement
• Cutting edge technology

Key Responsibilities: As an operations specialist you will be responsible for performing a wide range of clerical tasks, such as data entry, filing paperwork, and copying documentation that are all vital to our mission. We are looking for you to provide excellent interpersonal, organizational, and data processing skills. You must be comfortable using digital hardware and software, as well as common office machines. In this role you will be responsible for:

• Prepare, compile and sort documents for data entry
• Transcribe information, text, and data into the required applications, such as word processors, spreadsheets, and databases
• Respond to requests for information and access relevant files
• Maintain accurate and organized filing systems
• Provide back-up assistance for other clerical positions and perform routine office support duties

Required Qualifications:

• High school diploma or GED
• Valid driver's license and reliable transportation
• Knowledge of medical terminology
• Must be able to speak, read, and write English
• Good communication, interpersonal, telephone, and documentation skills
• Excellent word processing skills
• Demonstrated ability to multi-task
• Must be discreet and maintain HIPAA and confidentiality in the workplace

Desired Qualifications:

• Associates degree
• 1 year experience working in a clerical setting

Location: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546

Hours: 8:00 AM -- 5:00 PM, Monday through Friday

Pay Range: $19 - $24 USD

Background Screening: Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.