Full Time Operations Admin-Customer Service
PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Full Time Operations Admin-Customer Service position at our Portage, MI Terminal.
Schedule - Monday-Friday - 5 PM Start Time
PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Responsibilities:
- Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's
- Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll
- Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable
- Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
Other Duties:
- Interact with and support supervisors, drivers, and dock workers
- Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable
Qualifications:
Minimum Requirements:
- Command of the English language to communicate effectively with internal and external customers
- Must possess excellent interpersonal communication skills
- Previous experience in transportation industry and/or customer service is a plus
- Experience with Haz-mat or worker's compensation is also very helpful
- Problem solving and analytical ability is essential
- Must be competent and proficient in Microsoft Office Software products
- Must possess strong typing and ten key skills
- Ability to work flexible hours
- Ability to work with little or no supervision
- Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions
- Office Work Flexibility with changing job duties Monday through Friday, hours may vary depending on department needs. No weekend hours and minimal overtime required
- Quiet to moderate noise level
- Primarily sedentary work -- may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body
- Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading
- Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse envir