One Identity Support Engineer (W2 Only) - Remote Eligible

Job Title

One Identity Platform Experience (Must Have to be considered). Advanced troubleshooting. Investigate and resolve complex access and authentication issues. Troubleshoot synchronization failures. Manage identity lifecycle, birthright roles, investigate access issues. Manage and fine-tune roles, entitlements, and permissions. Review and update access policies to meet compliance requirements. Troubleshoot and configure connectors. Address synchronization and data import/export issues. Identify, recommend, and assist with implementation of IAM process improvement & automations within the One Identity platform. Provide training for L1 support teams and end users.

Working as a part of a professional services team to deliver a managed service - 3 year+ contract - working with IAM Architect and opportunity for advancement. 100% remote, but working in Eastern Standard Time (starting between 7:30am-8am) - working with a dedicated offshore team to provide operational support for the platform - weekend on call rotation for P1 issues.

Job Type & Location

This is a Contract position based out of Grand Rapids, MI. Pay range for this position is $55.00 - $62.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jan 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.