Network Engineer, Operations And Support

Edge Network Services Operations Engineer

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support. The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.

This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.

Required Skills:

• Incident Response
• Escalation Management
• Operational Leadership
• Risk Management and Assurance
• Information and Data Assurance
• Automation
• Data Measurement
• Collaboration and Partnership
• Roadmap Ownership and Strategy
• Technical Leadership
• Business Ownership
• Project Leadership
• Communication
• Travel

Minimum Qualifications:

• Operations Center Experience
• Network Protocol
• CDN and Edge
• Repair Function
• Automation
• Partnership
• Prioritization
• Network and Infrastructure Design
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

Preferred Qualifications:

• Facility Experience
• Software Systems Design
• Vendor Partner Experience
• Data Design
• Information Technology Functional Experience
• Professional Services
• Risk and Assurance Management
• Business Metrics

Public Compensation: $133,000/year to $190,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.