Member Services Assistant - Summit On The Park (part - time)

Member Services Assistant

The following at-will job posting will remain open until filled.

Summit on the Park Part-Time Pay Rate: $16.31 per hour

Required Schedule Available shifts: Monday--Friday, 6:00am--10:00pm; Saturday--Sunday, 7:00am--8:00pm Must be available every other weekend

Job Description

Description of Duties: This position is responsible for performing daily front desk duties while providing excellent customer service to guests and members at the Summit on the Park.

Examples of Work: (Note: These examples are intended merely as illustrations of the various types of work performed.)

• Responsible for facilities and equipment appearance and cleanliness.
• Responsible for responding to, communicating, and documenting emergency situations, including, but not limited to, First Aid, Severe Weather, and Missing Child.
• Greets and interacts with participants and families in a positive and friendly manner and provides excellent customer service.
• Answers the telephone promptly and in a positive and friendly manner.
• Ensures the front desk is organized and performs general cleaning duties.
• Ensures safety rules, policies, regulations, and procedures are followed by the public and employees.
• Responsible for enforcement and compliance with safety program rules and procedures.
• Prepares and provides information and reports as requested.
• Registers/signs up guests for memberships, programs, classes, and activities using company software.
• Works with community organizations, groups, and individual citizens to promote a safe and welcoming environment.
• Attends and assists with staff meetings as required.
• Ensures accurate money handling in accordance with Summit policies.
• Reconciles and records cash, credit card and check transactions daily.
• Performs other duties as assigned.

Essential Job Functions - Knowledge, Skills, and Abilities:

Minimum age of 18 years old. High School Diploma or GED required. Previous experience in dealing with the public in a mature and responsible manner. Previous experience in money handling preferred. Strong organizational and communication skills required. Ability to work a wide variety of shifts, including mornings, afternoons, evenings, weekends and holidays. Ability to respond to emergencies in a calm and efficient manner. Ability to clearly communicate procedures, problems, and policies to fellow employees and the public in a tactful and courteous manner. Previous community center or facility operation experience preferred. Ability to work in a fast-paced environment, checking in members and guests. Basic computer skills required. This is an "At-Will" position: Work assignments and hours scheduled are based on availability, division requirements, and within the confines of the budget. Schedules and work