Market Executive Of Operations, Home Health - Remote Eligible

Market Executive of Operations (MEO)

Become a part of our caring community and help us put health first

As Market Executive of Operations (MEO), you will monitor branch operations specific to the market assigned. The goal of this monitoring is to ensure that financial, clinical operations, and quality, service, and sales plans follow government regulations, along with corporate policies. This is a remote role reporting to the Area Vice President of Operations, however there is a travel requirement of up to 50% and 60-90 branch in-person touchpoints per year. You will develop strategies and overall branch business plans, annual planning, and budgets for assigned market monitoring expenditures. You will produce specific market quality assessment reports along with reviewing and managing patient satisfaction data. You will work with AVPO along with several cross-functional teams at both the region and corporate level to ensure success of overall of assigned markets.

Essential Functions: Those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.

• Assigned to a specific market within the area, manages Branch Directors within the assigned market, including people leadership management.
• Develop strategic plans, including growth strategies, budget adherence, and annual planning, achieving financial goals.
• Analyze assigned market conditions, competitors, and business volume.
• Coordinate with Business Service Center for accounts receivable activities related to branch billing, payroll, credit, and data entry activities.
• Partner with sales counterpart to ensure continued branch growth by expanding our client base.
• Partner with Clinical counterpart to ensure clinical operations and quality metrics exceed goals. Support and ensure execution of performance improvement plans.
• May partner with Intake team, overseeing the process for referrals and pre-authorization/eligibility for the assigned area.
• May oversee backfill for Branch Director and fill-in when Branch Director role maybe open.
• Promote organizational culture within assigned area and guide people development efforts.
• Coach, mentor and engage with Branch Directors and Weekend Managers.

Required qualifications:

• RN licensure in Indiana or Michigan (or both).
• At least one year of Home Health experience.
• OASIS experience.
• Must have executive presence, leadership, and managerial skills.
• Must have organization and communication skills, and a high level of emotional and engagement intelligence.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $123,800 - $170,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.