Lead, Certified Medical Assistant - Sleep Medicine - Full Time (40hrs)/days - Novi

Lead Certified Medical Assistant

Location: Providence Park Hospital, Novi - 47601 Grand River Avenue, Novi MI 48374

Department: Sleep Medicine

Schedule: Full Time - 40 Hours - Day Shift, Monday - Friday 6AM-4:30PM

Job Summary

The Lead Certified Medical Assistant (CMA) provides leadership and hands-on clinical support within the physician practice. This role is responsible for leading assigned staff, coordinating daily clinical operations, and serving as a technical and functional resource while performing medical assistant duties alongside the team. The Lead CMA supports efficient workflows, ensures compliance with policies and procedures, and contributes to staff development and training.

Key Responsibilities

• Lead and support assigned staff in performing clinical and operational activities in support of physician practice operations
• Coordinate shift operations, including activities, resources, and staffing assignments
• Serve as a technical and functional resource while performing Medical Assistant duties alongside staff
• Assign, monitor, and review work to ensure timely and accurate completion
• Monitor and report compliance with established policies, procedures, and clinical standards
• Oversee orientation and training of new and existing associates
• Provide input into performance reviews and evaluations of assigned staff, as appropriate
• Inventory clinical supplies and place orders to maintain appropriate stock levels
• Receive, organize, and manage medication samples in accordance with policy

Preferred Qualifications

• Prior leadership or lead experience in a physician practice or ambulatory setting
• Strong organizational, communication, and team leadership skills

Why Join Our Team

• Opportunity to lead and mentor clinical staff
• Collaborative, patient-centered work environment
• Growth and development within a respected healthcare organization

Licensure / Certification / Registration Requirements

• BLS Provider Certification required within 30 days of hire or transfer
• American Heart Association (AHA) or American Red Cross accepted
• Medical Assistant Certification required within 90 days of hire or transfer
• Any issuing authority accepted

Education Requirements

• High School Diploma or GED required

Additional Information

Organization: Henry Ford Providence Hospitals

Department: Park Sleep Medicine

Shift: Day Job

Union Code: Not Applicable

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Benefits

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.