IT Support Partner

IT Technical Support Partner

The IT Technical Support Partner is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support analyst provides consultation, training, troubleshooting, and problem-solving to all internal/external users prior to and after a product purchase. This support role is primarily responsible for supporting Office and Production environment employees for hardware, firmware, software and services. Potential hardware includes typical corporate IT (PCs, Laptops, Printers), but could also include RF/Barcode Scanners, Label Printers, Network Troubleshooting, VPN, Network Connectivity. Additional skills and qualifications CompTIA A+ or Network+ is nice to have.

Experience level: Intermediate level

Job type and location: This is a contract position based out of Grand Rapids, MI.

Pay and benefits: The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace type: This is a fully onsite position in Grand Rapids, MI.

Application deadline: This position is anticipated to close on Dec 31, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.