IT Business Operations Analyst

IT Business Operations Analyst (Agency)

The IT Business Operations Analyst (agency) will play a key role in helping to organize, support, and monitor business operations of the Industrial Systems IT Leadership Team. This position offers the successful candidate an opportunity to be at the heart of running a large-scale enterprise technology team. You will be involved with a wide variety of activities that contribute to the successful operations and performance of the team.

This role reports to IS IT Business Operations Lead in the Enterprise Technology Industrial System IT team. This is a team within the Industrial System IT organization with responsibility to assist the Industrial Systems IT Director in monitoring the management, operations, and performance of the Industrial Systems IT Team. The Industrial System IT team is made up of ~2000 people and leads the global IT function for automotive engineering, manufacturing, supply chain, and quality processes.

The IT Business Operations Analyst (agency) will support the IS IT Business Operations Lead in collaboration with our IS IT colleagues to organize, support, and monitor business operations and performance of the Industrial Systems IT Team. The role responsibilities will include:

• Support operations of IS IT business activities
• Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
• Support meetings for the Industrial System IT Leadership teams
• Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy, and roadmap, etc
• Develop, publish, and distribute communications to improve knowledge sharing and awareness across the enterprise of IS IT strategies, roadmaps, activities, and accomplishments
• Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
• Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
• Participate in planning quarterly leadership offsites
• Help monitor activities and metrics on key IS IT initiatives
• Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
• Monitor and support objectives, milestone targets, and KPI's and engage team members when issues and blockers arise

Skills Required:

• Jira, Microsoft Excel, Microsoft PowerPoint, Communications, Software Communications - Other, Microsoft Outlook, Microsoft Word, Ad Hoc Reporting, Budgeting, Budgets/Timing, Business Analytics, Data Analysis, Data/Analytics dashboards

Experience Required:

• Specialist • Knowledge and experience in IT Business Operations
• Experience in coordinating, organizing, and hosting key meetings and events
• Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization
• Experience in developing internal communications to support an IT leadership team
• Demonstrated ability to support an IT leadership team in daily operations and to achieve their organizational objectives
• Be able to work cross-functionally, in a matrixed environment and have experience in a large multi-national company
• Most importantly, the successful candidate will exhibit the behaviors and work diligently and ethically each day to help achieve success of the plan

Education Required:

• Associate Degree

Education Preferred:

• Associate Degree

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