Head Of Technology Services

Head Of Technology Services

Chelsea District Library (CDL) is seeking a Head of Technology Services. This person understands the necessity and value of technology in the public library's ability to transform lives in small and large ways. As the Head of Technology Services at CDL, you will find opportunities to share and learn in a team environment. In this position, you will join the library staff and board in developing the resources, programming, and services that enable the library to achieve its mission and implement its strategic plan. Under the general supervision of the Library Director, the Head of Technology Services manages and supports the network, operation, integration, and enhancement of library information systems and applications; oversees user and operational support for all library systems; actively serves as part of the library management team; and serves as the liaison for library/community partnerships.

Essential Duties and Responsibilities:

1. Manages, analyzes, and updates the library's LAN, wireless network, and network connectivity through regular oversight, maintenance and improvement strategies including working with outside network contractors if necessary.
2. Evaluates, recommends, deploys, and maintains software and hardware.
3. Manages all software licenses and media.
4. Maintains and monitors firewall, filters, and other security measures.
5. Maintains documentation, statistics, and inventory of technology systems/equipment.
6. Develops and maintains a professional relationship with library vendors and negotiates contracts as needed.
7. Assists with annual budget preparation and ensures assigned line items are managed with budgetary limits.
8. Proposes new policies, procedures, and practices and recommends changes to the director, as needed.
9. Assists with development of the library website, newsletter, and other communication tools for promotion of library services and programs.
10. Participates in community outreach to engage community members and organizations and build and nurture partnerships.
11. Updates/revises the master technology plan, as needed.
12. Maintains and shares current knowledge of emerging technologies and trends.
13. Communicates with staff, trustees, and the public on the phone, in-person, and in writing in a professional and courteous manner.
14. Attends staff, board, and community meetings as assigned.
15. Contributes to professional library organizations and continuing education opportunities.
16. Other duties as required.