FT Professional Support - Academic Relations Specialist

FT Professional Support - Academic Relations Specialist

This posting is open until filled. The date after which applications are not guaranteed review is 11/16/2025. Hours per week: 40 hours. Compensation type: hourly salary. New hire starting pay: $20.49 - $22.72. Employee classification: FT support staff- union. Level: FT support-5. Division: Academic Affairs Division - 40000. Department: Learning Commons - 20540. Campus location: LCC Downtown Campus. Position type: Regular/Continuing. Bargaining unit: ASP.

To view the applicable labor contract, please visit the Labor Relations web site. For information about the benefits offered, please visit the Benefits web site.

Driven by compassion, inclusivity, integrity, teamwork, and work-life balance this position is responsible for providing exceptional customer service to internal and external customers for the Learning Commons by utilizing independent and analytical decision making skills. Access, interpret, and apply institutional requirements to inform and instruct students to access and utilize academic resources, schedule and assign tutorial services, and collaborate with other campus departments and programs to support and promote student success. Ability to work both independently and collaboratively to resolve complicated and unique issues/situations in a timely manner. This position will effectively communicate complex and confidential information with a customer service focus. Must demonstrate a commitment to the diversity, equity, and inclusion of a multi-cultural population, as well as work effectively in a team-based environment, seeking continuous improvement and adherence to the community college philosophy.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community. Final candidates will be subject to a criminal background check as part of the employment process.