Food Service Worker I

Food Service Worker I

Under routine supervision, provide skills and engage in the service to customers in residence hall food service, cash operations, banquets, and catering.

Required Education: High School Graduation or Equivalent

Required Specialized Training/Certifications: Valid driver's license (required for 12-month positions). Food Service Sanitation Certification (ServSafe) or the ability to obtain within six months from the start of employment.

Required Minimum Work Experience: Six months' food service experience with emphasis on customer service experience.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

• Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services.
• Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Instructing-Teaching others how to do something.
• Speaking-Talking to others to convey information effectively.
• Service Orientation-Actively looking for ways to help people.
• Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
• Possess the physical capability to perform all of the duties and responsibilities of the position.
• Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Manual Dexterity-The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Additional Desirable Qualifications:

• Experience in cooking or salad preparation.
• Experience handling cash and operating cash registers.
• Food Service Sanitation Certification.
• Leadership ability demonstrated by experience.
• Willingness to improve skill level.