Financial Service Representative (career)

Member Service Representative (Call Center - Credit Union)

Schedule: Five days/week, 8 hours/day. Two days off per week (one weekend day + one weekday). 100% Onsite Position, great attendance required to stay in good standing. Available Shifts: 10am–7pm (available) + 12pm–9pm (available).

Training: 3-month training period, Monday–Friday, 8:00am–5:00pm. Pay: Starting at $18 to $20/hour, based on experience.

What You'll Do

Provide excellent service to members in a fast-paced call center, solve problems, answer questions, and process transactions. Be a friendly, confident voice for the Michigan First brand, take loan applications, and follow through on member needs.

What They're Looking For

Outgoing, personable individuals who love helping people. Previous customer service or retail experience. Call center or financial institution experience is a plus. Strong computer and multitasking skills. High school diploma/GED required.

Why Michigan First?

Over 500 team members across 32 locations. Award-winning workplace culture. Competitive pay and benefits. 401(k) with 100% match up to 5%. Tuition reimbursement. Onsite state of the art fitness center, café, and even a bowling alley.

Workplace Awards & Recognition:

• Crain's Cool Places to Work
• Best Credit Unions to Work For
• Detroit Free Press Top Workplaces
• Best & Brightest Companies to Work For
• NAFCU Credit Union of the Year

Pay and Benefits: The pay range for this position is $33280.00 - $40560.00/yr. Company benefits will be shared upon request.

Workplace Type: This is a fully onsite position in Lathrup Village, MI. Application Deadline: This position is anticipated to close on Nov 10, 2025.