Desktop Support Technician 2
Michigan Staffing
Desktop Support Technician 2
Location: Big Rapids (Main Campus) Department: IT Solution Center Advertised Salary: $24.79 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement. Benefits: Comprehensive benefit package (health care, vacation, etc.). FLSA: Non-Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: Clerical-Technical Association (MEA-NEA) Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: Provide service and support to university-owned, faculty, staff, and student privately-owned computing devices while providing a fresh perspective of support strategies and troubleshooting methods. Utilize different skill sets to diagnose hardware and software related problems on a variety of devices. Ensure that all repair work is performed safely and accurately to improve the longevity and usability of the equipment for the benefit of the university. Provide additional support to the Walk-Up and Desktop areas as needed. Position Type: Staff Required Education: High School Diploma or GED equivalency.