Customer Service Representative

Job Opportunity At Robert Half

Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, part time, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr.

Responsibilities

Maintain and apply expert knowledge of test center policies, practices, and procedures. Greet examinees and verify identification. Register and prepare candidate scorecards. If applicable, digitally scan and record candidate fingerprint identification. Continuously monitor candidates as they complete exams. Resolve or report candidate issues with urgency. Secure all computer software in the test center at all times. Reboot computer servers and reset passwords as necessary. Report any occurrences outside company guidelines to corporate management. Ability to be flexible with scheduling based on Prometric capacity requirements. Perform other duties as assigned.

Experience

Minimum of 1-2 years of experience in a customer service role.

Skills

Ability to communicate with candidates effectively and with professionalism and authority. Strong verbal communication skills to interact with candidates professionally and effectively. Capacity to perform periodic walk-throughs during exam sessions. Proficiency in using computers and managing office tasks. Availability to work onsite, including Saturdays. Attention to detail and ability to follow established protocols with precision.

Physical Job Requirements

Capable of lifting up to 40 pounds. Ability to remain in a stationary position for extended periods of time while administering exams. Ability to perform periodic walk-through.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.