Coordinator - Patient Registration & Revenue Services

Patient Registration Coordinator

Under minimal supervision, directs and coordinates the activities of all Patient Registration areas to provide prompt and accurate scheduling and registration of patients, insurance verification, billing, collections, cash posting, and payer compliance. Protects the integrity of the hospital accounts receivable and respects the privacy of patients. Assist leadership with interviewing new hires and orientating and providing training to all employees.

Education/Experience Required:

• High School Diploma or G.E.D. equivalent required.
• Associates Degree preferred.
• Three (3) years of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting required.
• Revenue Cycle super-users and subject matter experts.
• Strong computer skills and working knowledge of Microsoft Office products.
• Experience providing constructive coaching and feedback to co-workers in a positive manner preferred.
• Experience influencing others to achieve team goals; interacting in ways that bring out the best in others; keeping team members in an upbeat mode; encouraging cooperation, pride, well-being and trust within the group.
• Experience as a Patient Service Representative preferred.

Additional Information:

• Organization: Corporate Services
• Department: Outpatient Scheduling - HFAH
• Shift: Day Job
• Union Code: Not Applicable

Overview: Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.

Benefits: The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer: Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.